training courses for vets

New course to help vets deal with complaints

The Royal College of Veterinary Surgeons (RCVS) has introduced a new training course to help vets deal with complaints.  The scenario-based training, created in collaboration with the Veterinary Client Mediation Service (VCMS), is free to access and takes just half an hour to complete. It aims to enhance vets’ skills around assessing complaints from a […]